Store Policies

PLANT WARRANTY

At Bushnell Gardens, we are your partners in gardening success.

We believe we provide our customers with the best plant material available and we guarantee that your plants will grow and thrive if they are planted properly and are provided reasonable care.

If a plant does not survive, just return the plant along with the receipt and we will be happy to replace it, exchange it or refund your money for a 60-day period from date of purchase for all causes that are not listed or inferred in our exclusions below.

Bushnell Gardens cannot warranty and excludes plants that are damaged or destroyed by natural disasters, such as, frost/freeze, fire, flooding, heat wave, wind, drought and plants destroyed by vandals, animals, or any owner neglect, lack of proper watering, or any persons other than Bushnell’s Staff.

Please note no cash refunds allowed, store credit will be provided.

PLANTS NOT COVERED BY OUR GUARANTEE INCLUDE:

All Annual Color  |  4inch & Quart Perennials  |  All Veggie & 6pk/ 4in/QT Herbs  |  Indoor Houseplants

Containers, Accessories, & Furniture

Containers,  accessories and furniture in a “non-altered” condition may be returned within 7 business days of purchase for a full refund or exchange.  

 Any product that was altered in store by special request of the customer may not be returned. Any furniture purchased as floor models or damaged are Final Sale and therefore non-returnable.

Please note no cash refunds allowed, store credit will be provided.

We offer local delivery of our nursery plants and gift shop items. For most deliveries, we can schedule a delivery date at time of purchase. If further assistance is required, a delivery coordinator will reach out to schedule a delivery time window. 

If resident is not at home, our drivers are only responsible for a curbside drop off and will notify you via text message when the delivery has been completed.

Standard delivery rate:  $60 for 5 mile radius, $12/mile outside of radius.  Rates are subject to change for special circumstances. Please call for quote.

We are happy to assist in loading purchases into vehicles. It is important that customers review their invoices or make sure that they have received all items purchased.

In addition, customers should inspect the manner in which the items are loaded before leaving the nursery. Bushnell Gardens will not be responsible for damaged or broken items once the customer has left the nursery. It is our mission to ensure that our customers are completely happy their purchases and it is our sincere hope that our customers will utilize good judgment and a spirit of fairness before requesting to return purchases.

Some of our products such as electrical cords, upholstered furniture, matches, tableware, tabletop, holiday/party decor, vinyl, wallets, handbags, luggage, tools, fire pits, planters, terrariums, clutches, totes, jewelry, clothing and accessories may be made of materials containing chemicals identified on the California Prop 65 list of chemicals. In accordance with Proposition 65, we issue the following warning to our California customers "Warning: These products contain one or more chemical known to the state of California to cause cancer and birth defects or other reproductive harm."